FREQUENTLY ASKED QUESTIONS

The propeller may not be fixed and or tightened properly.

Our customers can pay our authorized service stations and also their own carpenters or electricians for the assembly of the range hoods.

The filter may be blocked. It has to be removed and cleaned.

The lamp inside has to be changed.

Make sure that the product is placed on a flat surface and that the safety switch at the bottom touches the ground completely.

If running at the same time: Switch off other electrical appliances at home such as kettle, iron, oven etc. or try with another socket (or at your neighbor’s home). If working normally, you may need to increase the amp of the fuses at home.

No, it has to be switched off first. It is portable only after the heating coils cool down.

The product is designed in this way for safety to prevent it to be kept on and to run on its own when you leave home.

The thermostat is set to a low degree and the ambient air is warm enough.

If running at the same time: Switch off other electrical appliances at home such as kettle, iron, oven etc. or try with another socket (or at your neighbor’s home). If working normally, you may need to increase the amp of the fuses at home.

The back shutter is full of hair, it needs to be cleaned. The hair dryer has to be kept not too close to the hair.

The plastic protecting the battery has to be removed and tried again. The battery needs to be changed, if required.

Kg has to be selected.

The battery needs to be changed.

The lockable carrying handle may have been kept unreleased or the on switch may not have been pressed.

The steam button may have been pressed before the base is heated completely and the warning lamp is on. The steam button has to be pressed after the iron is heated completely and the thermostat lamp is off.

Wrong temperature for the fabric may have been adjusted.

The steam adjustment switch may be off. There may be no water in the tank.

The noise of the motor during the removal of water from the tank is normal.

The lid on the side should be opened and lime should be removed.

There can be excess lime. Water should be put inside and it should be cleaned with citric acid.

Press the button on the side after water boils. When the water inside cools the thermostat and the heating coils are active again to heat the water. Thus, the heat of water is kept at a constant temperature.

It is normal that water leaks when the product is turned upside down as there is a steam safety hole in the lid. Thus, the product should not be turned upside down.

There is a separate socket in the vehicle on which max .. Amper is written. It should be used with this socket.

It boils water in approximately 20-25 minutes.

The product runs continuously unless it is turned off from the switch. Thus, it should be turned off from the switch.

The mixing device may not be fitting properly.

No, it does not boil milk. It warms milk until a certain temperature and makes foams.

The filters may be blocked. The fruits that you use may not be fresh and juicy.

The tank can be overloaded and the product may have broken down. Meat should not be chopped.

They cannot be washed in the dishwasher. They should be hand washed in such a way so that the backside of the device has no contact with water.

They cannot be washed in the dishwasher. They should be hand washed with a soft sponge and detergent using hot water.

It is necessary to heat up the device first and then place the food on it and set the temperature as per the specifications of the food.

If running at the same time: Switch off other electrical appliances at home such as kettle, iron, oven etc. or try with another socket (or at your neighbor’s home). If working normally, you may need to increase the amp of the fuses at home.

Water should be put in the lower reservoir.

They cannot be washed in the dishwasher. They should be hand washed with a sponge and detergent using hot water.

The temperature should be adjusted to a higher degree.

The temperature should be adjusted to a lower degree, too much fresh bread should not be used, and toast bread should be used if possible.

Thick slices of bread should not be used. Toast bread should be used if possible.

Proper temperature and timing may not have been selected or preheating may have been skipped. The tray may have been placed close to the upper heating coil.

The blade may have been placed in the wrong direction. Fatty and sinewy meat may have been used and the outlet may have been blocked.

The motor may be having difficulty because of jamming due to overloading and thus, thermic protection may be on. The button at the bottom of the product should be switched on when the product is off.

They cannot be washed in the dishwasher. They should be hand washed with a soft sponge and detergent using hot water. They should be dried and kept in wax paper to avoid any corrosion.

The vacuum bag may be full, the motor filter may be blocked or small objects such as paper may have been sucked in the sweeper or the hose.

The vacuum bag should be removed and water should be sucked directly to the reservoir.

The thin transparent hose connections should be checked to ensure that they fit properly.

The carpet cleaning nozzle and the sucking filter may be blocked.

Dirty water should not be kept in the reservoir and the reservoir should be cleaned after each cleaning.

It should be charged for 16 hours prior to initial use. If it does not run despite charging, the batteries may be low and the service station should be contacted.

The handle lock may be broken. It should be checked by the authorized service station.